A Life Permanently Changed

A Life Permanently Changed
I’m going to talk about terror  –  about truly coming face to face with what you fear most in life.

As a young child I used to have a reoccurring dream that my neighborhood burned down and took everyone and everything with it.

Fast forward to New Year’s Eve 1986. I was 21 and living in Washington, D.C. My boyfriend at the time had invited me down to Richmond, Virginia, for a New Year’s Eve party. We were driving there with another couple, and then staying overnight and returning on New Year’s Day.

Like any 21 year old who was smitten with her boyfriend, I couldn’t wait for my first overnight trip with him.

As I was getting prepared for the trip, I was listening (and dancing) to Earth Wind & Fire when there was a news interruption on the radio about a hotel fire erupting in Puerto Rico. My heart skipped a beat — my parents were vacationing in San Juan for the holiday week.

I called my brother and learned that my parents were not staying at that particular hotel. In fact, they were staying on a different side of the island. Phew. Instant relief. I went about curling my hair, trying on a dozen different outfits until I found the right one and putting the finishing touches on my makeup.

Finally at 8 p.m., we began our 90-minute journey to the party.

Once in Richmond, we attended the bash until well past midnight and then headed to the Hampton Inn.

When we turned on the TV at the hotel, CNN was the first channel that popped up. Splashed on the screen were horrifying images of the hotel fire that I had heard about earlier in the day. By now they were starting to count the number of dead and interview some of survivors. The Dupont Plaza Hotel fire had been set at 5 p.m. ET by a disgruntled employee and within minutes, spread from the casino to many floors of the building. Images flashed showing terrified victims jumping from windows, ambulance sirens shrieking in the background and smoke billowing from every opening in the building.

Deep breath, Susan. Your parents were nowhere near the hotel. My boyfriend suggested — actually demanded — that I turn off the TV and go to sleep and we’d find out all was okay the next morning. But the TV was like Pandora’s box for me. How could I shut it off? Thankfully he won the argument, as what I would have seen had it stayed on would have probably caused me to go into shock.

My father was next up to be interviewed on the news.

The next morning, I woke up at 8 a.m., startled  –  an early hour for anyone on New Year’s Day. It was sleeting, which only added to the dreary feeling engulfing all four of us. We started our trek home, slowly, because of the weather. Legend says that Virginians don’t drive well in freezing rain and snow.

When we stopped for gas, I decided to call the apartment I was staying in to see if anyone had called for me. Reaching into my jeans pocket, I fished out several dimes and dialed. My roommate answered the call before I could even blubber out a whisper of “good morning” and almost shouted: “Where are you and how far are you from D.C.?”

He told me that my brother and cousin had each called before 9 a.m. A wretched feeling came over my body, and I felt as if I might throw up. I asked for more info, but he didn’t share — all he said was hurry back. My head hung low as I wandered in a blur back to car.

As we headed north, I stared outside counting the icicles drop from the sky as they smacked the sides of the car. Washington’s all-news radio religiously repeated the headlines every seven minutes with the increasing numbers of the victims. First 35, then 45, then 60 and up. The drive seemed to go on for an eternity, and remember, these were the days without Internet, smartphones, or even in many cases, answering machines. There was literally no way to get updates.

Finally, four hours after leaving Richmond, we pulled into my aunt’s driveway in Rock Creek Park in Washington, D.C. Standing at the door were my cousin Anna and my Aunt Arlene. I began my dizzying walk up the long staircase. When they opened the door, I knew that the worst moment of my young life had occurred. My beloved mom was missing and not expected to be found. I fell into their arms.

Ninety-six people perished on that fateful day and left 96 families and loved ones in utter despair. I came face to face with the nightmare that had plagued me as a young child. The fire had won this time. My life would be irrevocably changed forever. There was no turning back.

Almost 30 years later, there are few days that go by that I don’t think of her and the senseless and tragic loss of her life. What I do carry with me is a strange and rather bizarre gift  –  a gift of having experienced one of life’s worst tragedies. I confronted terror head-on. It was challenging and harrowing — the hardest time of my life. But ultimately, I survived. I endured. And I know that no matter what life throws my way, I will eventually be okay.

For more by Susan McPherson, click here.

For more on emotional intelligence, click here.

A City of Mash-Ups
The ultimate mash-up…

Primal, powerful and awe-inspiring…

Alluring, capable of overpowering the senses, driving people wild, beyond control…

Eliciting love and hate, hugs and violence…

No doubt one of the largest viral audiences ever….

What could it be, you ask?

What combination of music, sounds and artists could produce such emotion?


“The voice of the muezzin calling the Moslem faithful to prayer; the toll of the Church bells; the chant of Jews praying at the Western Wall…”

And there is only one place in the world where this intoxicating, heady, elating mash-up can be heard… and seen… Jerusalem… as Amos Elon so beautifully portrays in the quote above from his book Jerusalem: City of Mirrors.

Imagine the clean cold chill of a mountain early morning; the dark clear sky ablaze with the lights of the night as the colors begin to change, black to purple, purple to gold as the glow of the sun begins to overpower all and the chill gives way to heat. Now close your eyes and listen — the sounds of Jerusalem — the holy mash-up welcomes the day… in all its new glory.

If I sound slightly infatuated, passionate even maybe a bit crazy and mad — it’s because I am, I was — I stood and listened and watched and experienced the full power and glory of that frenetic mash-up; a sound I can never get enough of when I visit Jerusalem.

And yet, there are some, many perhaps, who would deny that sound — undo the mash-up, limit it to one or another of its parts, unravel the complexity of its beauty, destroy the multi-dimensions, deny the textures that make this mash-up unique.

Let me be clear and honest — I don’t mean for this to be a political or religious diatribe — far from it — I am more interested in the power of this crazy mash-up to drive social long before Facebook, to inspire community long before LinkedIn, to drive connected interactive experiences long before digital anything.

And I am fascinated by what it can inspire today through digital channels of communication, connection and interaction. And yet somehow we seem to be missing the beat.

So as I stood there entranced I asked myself, why is it that the promise of all that we have at our fingertips to connect the world divides us more than ever?

Why is it that we create silos as quickly as we break them down — erase one and seemingly hundreds spring up — against the very premise that digital portends.

Bottom line — the mash-up of all mash-ups — an ultimate source for digital content, social connection, and by the way news — is sadly divisively isolated into its constituent parts.

As I leave Jerusalem — I can only wonder, and I can only hope…

“Pray for the Peace of Jerusalem?”

How about, instead, we tweet, link, share, post, ping and otherwise use the huge power that each of us has in our hands today to use Jerusalem as a metaphor for what digital can do to change the world.

People who value open systems believe that is just the point — value comes not from owning but from sharing. Not from passion for what is mine but from passion for sharing. From understanding that access is the new ownership — it’s not what I hoard, it’s what I can use when I want.

Let’s share this nutty mixed-up mash-up; let’s all own it — because we can, maybe we have to…


“Jerusalem is a festival and a lamentation. Its song is a sigh across the ages, a delicate, robust, mournful psalm at the great junction of spiritual cultures.” David K. Shipler

Listen and watch:

And listen and watch again:

The power of digital has never had a better place to start…

What do you think?


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